Capturing urgent service enquiries
Problem
Plumbing customers often visit a website when they need information quickly. If a visitor cannot find an answer or does not know the next step, the opportunity may be lost.
Mianro Solution
Echo can answer common service questions, collect customer information and help identify the type of plumbing service requested. The captured opportunity can then move into the appropriate CRM and follow-up workflow.
Outcome
Website visitors have a faster path to the next step while the plumbing business has a better opportunity to capture enquiries that might otherwise disappear.